Terms of Use
The website at surroshield.com (the “Site”) is owned and operated by SurroShield, Inc., a Delaware corporation (“surroshield,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your use of the Site. By accessing or using the Site, you agree to these Terms. You must be at least 18 years old to use the Site. If you do not agree, please do not use the Site.
01Access to the Site
License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal, non-commercial purposes.
Restrictions
You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site in order to build a similar or competing product or service; (iv) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as expressly permitted by these Terms; or (v) submit false, misleading, or automated waitlist entries, or otherwise interfere with the Site's operation or security. All copyright and proprietary notices must remain intact on any copies you are permitted to make.
Changes to the Site
We may modify, suspend, or discontinue the Site or any part of it at any time, with or without notice, and we are not liable to you or any third party for doing so. We have no obligation to provide support or maintenance for the Site.
Ownership
All intellectual property rights in the Site and its content — including copyrights, trademarks, trade dress, and trade secrets — belong to surroshield or its suppliers. These Terms transfer no ownership rights to you other than the limited access license above. All rights not expressly granted are reserved.
Feedback
If you send us feedback or suggestions about the Site, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use it freely, in any manner and for any purpose, without attribution. Please do not send feedback you consider proprietary or confidential.
02The waitlist
Joining the waitlist is voluntary and free. It does not create an insurance application, a policy, a binder, or any contractual right to obtain coverage, and it does not obligate us to offer you any product. Eligibility, availability, pricing, and terms of any future product will be determined at launch and will be subject to applicable insurance law and regulatory approval in each state.
You agree to submit only your own information, or information you are authorized to submit, and to keep it accurate. By submitting the form you consent to receive email from us about surroshield's launch. You may unsubscribe at any time using the link in any email or by contacting us. We may remove any entry from the waitlist at our discretion.
03No professional advice
Content on the Site is provided for general informational purposes only. It is not insurance, legal, medical, financial, or tax advice, and it should not be relied on as a substitute for advice from a licensed professional. Insurance products, when offered, will be governed solely by the terms of the applicable policy documents and applicable law.
04Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. It describes what personal information we collect, how we use it, and when we share it. By using the Site you acknowledge that you have read the Privacy Policy and that we will process your personal information in accordance with it. If these Terms and the Privacy Policy conflict on the collection, use, or processing of personal information, the Privacy Policy controls.
The Site does not use advertising cookies, tracking pixels, or third-party analytics. Our hosting and form providers keep standard server logs, as described in the Privacy Policy.
05Third-party services
The Site may link to or integrate with third-party websites or services. We do not control, endorse, or take responsibility for them. You use them at your own risk, and the third party's own terms and privacy practices will apply.
06Indemnification
You agree to defend, indemnify, and hold harmless surroshield and its officers, directors, employees, and agents from any claims and reasonable costs or attorneys' fees arising out of (i) your use of the Site, (ii) your violation of these Terms, or (iii) your violation of any applicable law or regulation. We may assume control of the defense of any such claim at your expense, and you agree to cooperate. You may not settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.
07Disclaimers
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, SURROSHIELD AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE, OR THAT ANY PRODUCT DESCRIBED OR ANTICIPATED ON THE SITE WILL BECOME AVAILABLE. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.
08Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) SURROSHIELD AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE; AND (B) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT YOU PAID US UNDER THESE TERMS IN THE SIX MONTHS BEFORE THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
09Term, termination, and state notices
These Terms remain in effect while you use the Site. We may suspend or terminate your access at any time and for any reason, including if we believe you have violated these Terms, and we are not liable to you for doing so. Sections 01 (Restrictions, Ownership, Feedback) and 03 through 11 survive termination.
California
California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3: the provider of the Site is SurroShield, Inc., Studio City, CA 91604. To file a complaint or request further information about the Site, write to that address or contact info@surroshield.com. California residents may also have rights under the CCPA as amended by the CPRA — see our Privacy Policy.
Colorado, Connecticut, Utah, and Virginia
Residents of these states may have additional rights under their respective privacy statutes, including rights of access, correction, deletion, and portability, and rights to opt out of targeted advertising, the sale of personal data, and certain profiling. We do not sell personal data, engage in targeted advertising, or conduct profiling. See our Privacy Policy.
Nevada
Nevada residents may direct us not to sell certain personal information. We do not engage in such sales; requests may be sent to info@surroshield.com.
Texas
Texas residents may have rights under the Texas Data Privacy and Security Act. We do not sell personal data or sensitive personal data. See our Privacy Policy.
10Dispute resolution
Please read this section carefully. It affects your legal rights, including your right to sue in court and your right to a jury trial.
Applicability
Except as described below, you and surroshield agree to resolve all disputes arising out of or relating to the Site or these Terms through binding individual arbitration — not in court. Exceptions: (i) claims that qualify for small claims court, brought on an individual basis; and (ii) requests for equitable relief relating to intellectual property. This agreement applies to claims that arose before you accepted these Terms.
Informal resolution first
Before starting arbitration, the party raising the dispute must send written notice to the other (an “Informal Notice”). Within 45 days of receiving it, the parties will meet by phone or video in good faith to try to resolve the matter. Our notice address: info@surroshield.com or SurroShield, Inc., Studio City, CA 91604. If the dispute is not resolved within 60 days, either party may begin arbitration.
Arbitration rules
Arbitration will be administered by JAMS (jamsadr.com). Claims under $250,000, excluding fees and interest, will use the JAMS Streamlined Arbitration Rules; larger claims will use the JAMS Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live. All arbitration materials are confidential. The arbitration request must include your contact information, a description of the claims and supporting facts, the relief sought with a good-faith damages estimate, confirmation that the informal process was completed, and proof of any required filing fee.
Authority of the arbitrator
The arbitrator may resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement, except that courts — not the arbitrator — will decide challenges to the class action waiver, disputes about arbitration fees, whether a condition precedent to arbitration has been satisfied, and which version of this agreement applies. The arbitrator may award the same relief as a court, but on an individual basis only. The award is final and binding, and judgment may be entered in any court with jurisdiction.
Waivers
BY AGREEING TO ARBITRATION, YOU AND SURROSHIELD WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
If a court finds the class action waiver unenforceable as to a specific claim, that claim may be litigated in the state or federal courts located in Los Angeles County, California; all other claims remain subject to arbitration.
Fees and batch arbitration
Each party bears its own attorneys' fees unless the arbitrator finds a claim was frivolous or brought for an improper purpose. If 100 or more substantially similar demands are filed against us within a 30-day period by the same law firm or a coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.
Opt-out
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by writing to info@surroshield.com or SurroShield, Inc., Studio City, CA 91604. Your notice must include your name, address, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.
Severability
If any part of this arbitration agreement is found invalid, it will be modified to the minimum extent necessary to make it enforceable, and the rest remains in effect.
11General
Changes to these Terms
We may update these Terms. If we make material changes, we may notify you by email or by a prominent notice on the Site. Your continued use of the Site after notice means you accept the updated Terms.
Governing law
These Terms and any dispute arising out of or related to them or the Site are governed by the laws of the State of California, without regard to its conflict-of-law principles. For any claim not subject to arbitration under Section 10, you and surroshield consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California. Either party may bring an action in any court of competent jurisdiction for injunctive or equitable relief to protect its intellectual property rights, and either party may bring an individual action in small claims court within that court's jurisdictional limits.
Electronic communications
By using the Site, you consent to receiving communications from us electronically, by email or by notices posted on the Site. These satisfy any legal requirement that such communications be in writing.
Accessibility
We are committed to making the Site accessible to all users, including people with disabilities, and we endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you have difficulty accessing the Site or suggestions for improving accessibility, contact info@surroshield.com and we will make reasonable efforts to respond promptly.
Export
You agree not to export, re-export, or transfer any technical data or products acquired from the Site in violation of U.S. export control laws or applicable regulations in other countries.
Entire agreement
These Terms, together with the Privacy Policy and any other policies referenced here, are the entire agreement between you and surroshield regarding your use of the Site. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions continue in effect. Our failure to enforce any provision is not a waiver of it. “Including” means “including without limitation.” You may not assign these Terms without our prior written consent; we may assign them freely.
Copyright and trademarks
Copyright © 2026 SurroShield, Inc.. All rights reserved. All trademarks, logos, and service marks displayed on the Site are owned by surroshield or third parties and may not be used without prior written consent from the owner.